Michelle
Hsiao

CEO & Founder, Revenue Growth Advisors

Former Chief Merchant, Ecommerce Expert

Michelle's Special Set of Skills

  • Business Planning
  • DTC / E-Commerce
  • Product Merchandising
  • Product Manufacturing
  • Retail Strategy
  • Leadership Development

Michelle's Rise

Michelle Hsiao isn't just an advisor; she's a growth catalyst for product-based businesses. Her journey began far from the entrepreneurial world, spending 20+ years navigating the intricate landscapes of major retail giants like Macy's, Lord & Taylor, and Boscov's. Her experience included being a founding member of the Macys.com team that grew that business from less than $200M to $10B in revenue. This experience was an immersion into the processes and strategies of successful retail, the nuances and opportunities with building a start-up, and a deep dive into the mechanics of what makes brands thrive and profitable.   


After a successful career in big corporate, publicly traded retail, Michelle embarked on a new adventure, channeling that deep retail experience into her own venture: Revenue Growth Advisors. Now, she leverages that insider knowledge to guide product-based businesses—including jewelry, apparel, home goods, toys, wholesale food and more—through the complexities of getting made, making money, and getting onto the shelves of major retailers.   


Michelle understands the challenges these businesses face because she's lived them – as a Buyer, overseas product developer, Chief Merchant, Head of eCommerce, and now in support of her clients. She knows what it takes to launch a brand with impact, to build efficient operations that scale, to master the intricacies of manufacturing, and to craft profitable strategies that deliver sustainable growth.


Her expertise isn't just theoretical. It's built on a foundation of real-world success, including:


Starting from Step One: Michelle is a rarity-a high-level expert who is thrilled to work with and guide entrepreneurs and inventors from the absolute idea stage (“sketch on a napkin”) all the way through to successful DTC and wholesale to retail launching.


Brand Launch & Strategy: She doesn't just help create a brand; she crafts a launch strategy that resonates and delivers, positioning businesses for maximum impact from day one. 


Full-Scale Operations & Profitability: Michelle dives deep into the operational heart of a business, optimizing supply chains, streamlining processes, identifying and implementing partners needed (3PL, co-packer, EDI, etc) and building the systems that fuel growth. She focuses on sustainable profitability and long-term financial health.


Manufacturing Mastery: From product development to production and quality control, she guides businesses through the manufacturing maze, ensuring they can scale effectively.


Whether it's navigating the intricacies of e-commerce, mastering retail partnerships, or developing financial planning that drives growth, Michelle Hsiao brings a unique blend of experience, passion, and strategic thinking to help product-based businesses achieve results beyond expectations. 

Michelle's Special Set of Skills

  • Launching a business from Step One
  • Business Planning
  • DTC / E-Commerce
  • Product Manufacturing & Merchandising
  • Wholesale to Retail Strategy
  • Connected to and partners with all the experts needed to launch & grow a business (trademark attorney, CPA, product photographer, funding, etc)

Professional Superpower

Michelle is a supreme expert at leveraging her big corporate executive experience and mindset and leveraging it to guide entrepreneurs and evolving businesses to supreme success.

Personal Superpower

Michelle never backs down from a challenge. Michelle thrives in sharing her knowledge and successes and listening and learning from others.

What Drives Michelle

“If you do what you’ve always done, you’ll get what you’ve always gotten.” Enough said.

Book a video call with Michelle

One-on-one mentorship sessions

Unlock an exclusive, one-on-one appointment with Michelle. During your video session, Michelle will be on the line to offer personalized advice, support and guidance designed to help power your business forward. Consider this your phone a friend (with major bonus points).

THE NORTH concierge team will contact you to complete your booking.

  • Duration: 30 minutes
  • Rate: $250

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